The Education That Couldn't Be Taught
Before I ever worked in digital mental health, I learned what it means for a system to fail in real time. Click to read my story.
Read My Story
Psychology & Technology Integration
Andrew Stoy
Psychology-focused professional integrating behavioral science and technology to improve mental health outcomes.
Direct experience supporting crisis intervention efforts for individuals across 110+ countries, with a strong commitment to client-centered care in high-stakes environments.
My Approach
My work sits at the intersection of psychology and technology, where I apply research methods and data analysis to examine how digital contexts influence cognition, emotion, and behavior. This unique perspective allows me to develop solutions that are both technologically advanced and psychologically sound.
Core Values
I believe in the power of technology to democratize access to mental health support while maintaining the human-centered approach that makes psychological interventions effective. Every solution I develop is grounded in evidence-based practices and designed with the end-user's wellbeing as the primary focus.
My global experience has taught me the importance of cultural sensitivity and adaptation in mental health interventions, ensuring that solutions are effective across diverse populations and contexts.
Global Impact
Direct experience supporting crisis intervention efforts across 110+ countries has provided me with unique insights into diverse mental health challenges and cultural contexts. This global perspective informs every aspect of my work.
I'm committed to creating solutions that are culturally sensitive and adaptable, ensuring that mental health support is accessible and effective for all populations regardless of their background or location.
Psychology Expertise
Deep understanding of behavioral science and cognitive psychology with practical applications in digital environments.
Mental Health Focus
Direct experience supporting crisis intervention efforts across 110+ countries with client-centered care approaches.
Technology Integration
Bridging the gap between psychological research and technological innovation to improve mental health outcomes.
Global Impact
High-stakes environment experience with diverse populations and cross-cultural mental health challenges.
Experience
Leveraging psychology and technology to drive meaningful change in mental health.
Mental Health Practice Operations Assistant
Kentlands Psychotherapy
2026 – Present
Maryland, USA
Engineered an end-to-end clinical CRM ecosystem, automating multi-channel touchpoints to streamline the patient journey from intake to therapeutic intervention.
- Bridged technical systems with clinical decision-making, collaborating with licensed psychologists
- Architected complex data integrations and automated workflows for clinician tracking
- Redesigned the digital "Customer Pipeline" using behavioral design principles to reduce friction
- Managed patient-facing communication and hands-on technical support using clinical empathy
Crisis Hotline Counselor
The Hope Line, Inc
July 2022 – September 2024
Remote
Evaluated acute psychological crises within digital-first environments, identifying behavioral markers of suicidal ideation, depression, and trauma in youth.
- Applied evidence-informed clinical strategies to navigate unique psychological friction of online intervention
- Facilitated development of cognitive-behavioral coping mechanisms and emotional regulation strategies
- Systematically analyzed digital behavioral markers for real-time risk assessments
- Documented qualitative data to support evidence-informed follow-up and care continuity
Tulsa Remote Contributor
Gradient, Tulsa Innovation Hub
2022 – 2025
Tulsa, OK
Awarded a selective $10,000 professional merit grant to contribute to Tulsa's emerging technology sector, recognized for high digital proficiency and potential for social impact.
- Contributed to technology-driven projects and digital problem-solving
- Collaborated within federally recognized U.S. Tech Hub environment
- Applied systematic analysis and digital tools to generate actionable insights
- Engaged in professional networking within the innovation ecosystem
Business Systems & Technology Consultant
Fusion Creatives
May 2021 – Dec 2025
Remote
Engineered and optimized interactive digital platforms and web applications, focusing on the intersection of UX design and cognitive engagement to enhance knowledge transfer.
- Directed Quality Assurance for complex digital workflows, prioritizing data integrity
- Designed and analyzed behavioral data architectures and user journey mapping
- Leveraged computational tools to automate multi-channel workflows
- Synthesized complex technical architectures into actionable design strategies
Hospitality Agent
Nomada Urban Beach Hostel
September 2021 – March 2022
San Juan, PR
Maintained a safe and structured environment in a high-traffic, multicultural setting, supporting well-being and conflict prevention.
- Built rapport and trust with individuals from diverse cultural and socioeconomic backgrounds
- Applied emotional regulation techniques and active listening
- Managed tense situations and promoted positive interpersonal outcomes
- Enhanced engagement and cooperation through cross-cultural communication
Owner / Operations Manager
Blue Crab Lawn Care LLC
May 2013 – December 2021
Maryland, USA
Fully digitized business operations, implementing cloud-based scheduling, client management, and workflow tracking systems.
- Supervised and trained seasonal staff with structured performance tracking
- Managed budgeting, invoicing, and financial reporting using digital tools
- Streamlined client communications through automated reminders and digital records
- Applied analytical insights to enhance efficiency and customer satisfaction
Education
Academic foundation in psychology with specialized training in digital mental health interventions.
Bachelor of Science in Business Administration
University of Maryland, Global Campus
Maryland, USA
2021 - 2025
Minor in Marketing
Graduation:
Graduated May 30th, 2025 - Certified
Achievements:
- Leadership and Ethics Undergraduate Certificate
- Decision Support for Business Undergraduate Certificate
- Accounting Foundations Undergraduate Certificate
Key Coursework:
Psychology of PersonalityResearch Methods in PsychologyIndustrial/Organizational PsychologyPsychology of GenderIntelligence & Data AnalyticsConsumer BehaviorSocial Media MarketingStrategic Management
High School Diploma
Covenant Life High School
Maryland, USA
2016 - 2020
Valedictorian
Graduation:
Graduated June, 2020 - Valedictorian
Achievements:
- Varsity Soccer Captain - Conference Championship Team
- Varsity Basketball Captain
- Student Government Association President - 2020
- DECA Member
Key Coursework:
Advanced Placement CoursesLeadership DevelopmentCommunity Service Organization
Undergraduate Studies
Ohio Wesleyan University
Delaware, OH
2020 - 2021
Achievements:
- Student Representative Academic Status Committee
- DECA Member
- Student Government Association
Key Coursework:
Liberal Arts CurriculumAcademic Committee Work
Academic Coursework
Complete course catalog from all institutions
PSYCHOLOGYDATA & ANALYTICSMARKETING & CONSUMER+1 more
Professional Certifications
Nonprofit & Community Impact
Dedicated to creating positive change through youth mentorship, service, and community engagement.
Co-Founder & President
Love is a Habit, Corp (501(c)3)
June 2022 – Present
Maryland, USA
$33,000+ raised
Co-founded and helped scale a registered 501(c)3 nonprofit focused on youth mentorship, service, and personal development.
Key Achievements:
- Led public relations, outreach strategy, and community engagement initiatives across multiple regions
- Raised $33,000 in scholarships supporting youth educational opportunities in first five months
- Coordinated volunteers, service projects, and partnerships with community organizations
- Developed messaging, systems, and workflows for sustainable nonprofit operations
Impact Areas:
Youth mentorship programsEducational scholarshipsCommunity service projectsPersonal development workshops
Volunteer & Service Experience
Hurricane Relief Volunteer
Samaritan's Purse
Boone, NC
2024
Provided disaster relief support following hurricane damage.
Student Government Association President
Covenant Life High School
Maryland, USA
2020
Led student government and organized community events, food drives, and clothing drives.
Student Government Association Member
Ohio Wesleyan University & Covenant Life High School
Multiple Locations
2017 - 2021
Helped organize community events as well as food and clothing drives.
International Service Trips
Various Organizations
India, Thailand, Puerto Rico, Dominican Republic, Peru
2018 - 2022
Participated in international service and cultural exchange programs.
Domestic Service Trips
Various Organizations
New York City, Washington, D.C.
2018 - 2021
Engaged in domestic service initiatives and community development projects.
Projects & Case Studies
Real-world applications of psychology and technology integration creating measurable impact in mental health.
Clinical CRM Ecosystem
Mental Health Practice Operations Assistant
Engineered an end-to-end clinical CRM ecosystem automating multi-channel touchpoints (Call, SMS, Email, Phone Trees) to streamline the patient journey from intake to therapeutic intervention.
Organization: Kentlands Psychotherapy
Period: 2026 – Present
Key Impact:
Improved patient accessibility and reduced onboarding friction
Improved
accessibility
Streamlined
onboarding
Automated
communication
HIPAA Verified
compliance
Technologies:
CRM SystemsHIPAA ComplianceAutomationClinical WorkflowsData Integration
Key Achievements
- Bridged technical systems with clinical decision-making
- Architected complex data integrations for clinician tracking
- Redesigned digital pipeline using behavioral design principles
- Implemented automated patient communication systems
Digital Crisis Intervention Platform
Crisis Hotline Counselor
Evaluated acute psychological crises within digital-first environments, identifying behavioral markers of suicidal ideation, depression, and trauma in youth across 110+ countries.
Organization: The Hope Line, Inc
Period: July 2022 – September 2024
Key Impact:
Real-time risk assessment and evidence-informed crisis response
110+
countries
High
accuracy
Real-time
response
Comprehensive
documentation
Technologies:
Digital AssessmentRisk AnalysisCrisis ProtocolsDocumentation SystemsBehavioral Analysis
Key Achievements
- Applied evidence-informed clinical strategies for online intervention
- Facilitated cognitive-behavioral coping mechanisms development
- Systematically analyzed digital behavioral markers for risk assessment
- Documented qualitative data for care continuity
Nonprofit Operations System
Co-Founder & President
Co-founded and scaled a registered 501(c)3 nonprofit, developing messaging, systems, and workflows to support sustainable youth mentorship operations.
Organization: Love is a Habit, Corp
Period: June 2022 – Present
Key Impact:
Raised $33,000 in scholarships and established sustainable nonprofit operations
$33,000+
scholarships
Multiple
volunteers
Numerous
projects
Established
sustainability
Technologies:
Nonprofit ManagementFundraising SystemsVolunteer CoordinationCommunity OutreachStrategic Planning
Key Achievements
- Led public relations and outreach strategy across multiple regions
- Raised $33,000 in scholarships in first five months
- Coordinated volunteers and service projects
- Developed sustainable nonprofit workflows and systems
Global Impact
$33K+
Scholarships Raised
110+
Countries Served
501c3
Nonprofit Founded
Get In Touch
Let's collaborate on innovative solutions at the intersection of psychology and technology.
Available for
Digital Mental HealthCrisis SystemsSpeaking Engagements